Return Policy

TEXCYN WHOLESALE RETURN POLICY - FOR ALL SALES:

TexCyn Wholesale allows 14 days from the date of purchase to notify us of your intent to return an order that you are unhappy with. We allow 90 days from the date of your order to return a defective item. Our warranty is 90 days, we are unable to extend that for any reason.

Please follow these guidelines to initiate a return:


1. Please email help@texcyngoods.com to notify us of your intent to return.

2. All items must be in new condition, in original packaging, with all tags attached.

3. Return shipping cost is the responsibility of the buyer, unless a verifiable manufacturer defect exists.

4. The return order must be shipped to us within 3 days of you notifying us of your intent to return.

5. We accept returns on lots, however, the entire lot must be returned and each item must be in the same condition as it was when shipped.


6. Once your return is received and processed:
You will receive a store credit, in the form of a Coupon Code, for the amount of the products that are returned. We are not able to do exchanges.
The Coupon Code is valid for 90 days after the return is received and is good for the price of products only, it does not apply to the cost of shipping.
The Coupon Code MUST be used at the time of purchase to receive your credit.
The $50 minimum order applies to ALL orders, even those using a store credit code. Our site will not allow checkout if the total amount due is less than $50.